At Mitolyn, we stand behind the quality of our products and your satisfaction is our top priority. We offer a comprehensive return policy designed to give you peace of mind when making your purchase.
90-Day Money-Back Guarantee
We offer a 90-day, 100% money-back guarantee on all Mitolyn products. If you're not completely satisfied with your purchase for any reason, you can return it within 90 days of your original purchase date for a full refund.
Return Process
To initiate a return, please follow these simple steps:
1. Contact our customer service team within 90 days of your purchase
2. Provide your order number and reason for return
3. Receive return authorization and shipping instructions
4. Ship the unused portion of your product back to us
5. Receive your full refund within 5-7 business days
Return Conditions
To be eligible for a refund, the following conditions must be met:
- Return must be initiated within 90 days of purchase
- Product must be in its original packaging
- Unused portion of the product must be returned
- Return authorization must be obtained before shipping
Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defect in the product or an error on our part. In such cases, we will provide a prepaid shipping label.
Refund Processing
Once we receive your returned product, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Customer Satisfaction
Our return policy reflects our commitment to customer satisfaction. We want you to feel confident in your purchase and know that we stand behind our products. If you have any questions about our return policy, please don't hesitate to contact our customer service team.
Contact Information
For returns, refunds, or any questions about our policy, please contact our customer service team through the information provided on our website.